Open Positions

Arc Northland

Housing Services Program Coordinator

Arc Northland is a nonprofit organization that supports individuals with disabilities, their parents and other supporters through education, advocacy and other supportive services.


Full-Time; Non-exempt

Reports to the Executive Director

Position Summary

This is a professional position providing individual support, facilitation, advocacy, and housing access services to people who have disabilities.  The primary role of the Housing Services Coordinator is to assist people in moving to a home or apartment of their own, in a typical community/neighborhood setting. Employees in this job classification exercise considerable independence and report to and receive direction from the Housing Services Program Manager.

Essential Job Functions


  • Maintain necessary records of individuals served, information and referral provided and all other information required and necessary for effective service delivery and grant reporting.
  • Turn in required paperwork and reports in a timely fashion.
  • Accurately track time worked, submit hours and timesheets on time.

Direct Service

  • Know and understand the variety of Housing Services: Housing Stabilization Services (HSS), Housing Access Services (HAS), Housing Access Coordination (HAC) and Relocation Services Coordination (RSC) that are available to people.
  • Know and understand the Medical Assistance Home Care, ARMHS, PCA or Waiver services
  • Conduct intakes and assessments of all individuals requesting housing support, determine which service is applicable and make assignments within the team for support delivery.
  • Provide advocacy for/with individuals as it relates to housing and other situations, as necessary.
  • Facilitate education/training and growth opportunities within the Housing Services Department.
  • Evaluate quality of service recipient’s experience at least annually; make modifications as needed.
  • Other
  • Work independently.
  • Work flexible hours.
  • Have access to reliable transportation.
  • Other duties as assigned.


  • A bachelor’s degree in Social Work, Psychology or other Human Services field.
  • Experience working with people with disabilities, disability issues and community resources.

Knowledge, Abilities and Skills

  • Knowledge of disabilities, experience working with people with disabilities, possible needs and community resources.
  • Understanding of Person-Centered philosophy, planning and self-determination.
  • Knowledge and awareness of state and local human service programs.
  • Knowledge of current issues and legislation that impacts people with disabilities.
  • Knowledge of computer applications and software.
  • Ability to communicate effectively both orally and in writing.
  • Demonstrated ability to use sound judgment in carrying out oral and written instructions.
  • Ability to establish and maintain successful working relationships with service recipients, fellow teammates, and other disability service providers.
  • Ability to monitor own schedule and workload, reliably working all paid hours, regularly communicating these to supervisor.
  • Complete and submit timesheets and necessary documentation on time.
  • Ability to provide educational opportunities when necessary.
  • Ability to monitor schedule and workload, communicate changes to the supervisor.
  • Communicate with supervisor regularly.

In compliance with the Americans with Disability Act, the following represents the Physical/Environmental demands. 

(In all cases, reasonable accommodations will be considered.)

  • This position requires the majority of the workday spent sitting, standing and walking performed.
  • Weights of objects to be lifted, carried, pushed, or pulled rarely exceed 24 Ibs. Simultaneous use of the hands, wrists, and fingers is sometimes required.
  • Movements such as climbing, stooping, crouching, twisting, bending, reaching, handling, fingering and feeling are sometimes required.
  • Audio, visual, and verbal functions are vital aspects to performing this position.
  • Much of the workday is spent in the community and may require exposure to outdoor elements including dust, fumes, noise, and glare.


This position requires driving to community locations and/or individual homes.  Individuals in this position must have access to reliable transportation, a valid driver’s license, current automobile insurance and be able to transport themselves to areas not accessed by public transportation. Occasionally, it may be necessary to transport an individual receiving services.

The Housing Access Services Coordinator position is subject to all requirements as referenced in the Arc Northland Employee Handbook

Please submit a cover letter and resume via email to:

This Information Is Available in Alternate Formats Upon Request

Looking for an Internship experience?  Contact Jenny Kempfert at:


Arc Northland offers a variety of services to help and support individuals and families with disabilities throughout Northeastern Minnesota.


We are successful in advocating for people with disabilities and their families because of the support of local businesses and community members.
Please consider making a contribution that will improve the future for people of all ages with disabilities throughout Northeastern Minnesota.


Need help? Let us know what questions you have and how we can help.

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