Non-Discrimination Statement

Discrimination is Against the Law

Arc Northland complies with applicable Federal Civil Rights Laws (Title VII of the Civil Rights Act of 1964), Minnesota Human Rights Act (Chapter 363A Minnesota Statutes), and City of Duluth Human Rights Ordinance (Duluth City Code Chapter 29C) and does not discriminate or exclude people or treat them differently on the basis of race, color, creed, sex, religion, national origin (including membership in a Native American tribe), age, marital status, disability, public assistance status, sexual orientation, familial status, or local human rights commission activity.

Arc Northland

• Provides appropriate accommodations for people with disabilities in a timely manner and free of charge, when they are needed to perform services.
• Provides free assistive devices and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as: Qualified interpreters or free access to interpreter services and information written in other languages.

If you need these services, contact Jenny Kempfert in person: at Arc Northland, 424 W. Superior Street, Suite 500, Duluth, MN, 55804 or via phone: 218-726-4725 or via Fax: 218-726-4732, or via email: jkempfert*AT*arcnorthland.org

If you believe that Arc Northland has failed to provide these services or discriminated in another way, you can file a grievance with: Rick Sailstad, Civil Rights Coordinator for Arc Northland, at Arc Northland, 424 W. Superior Street, Suite 500, Duluth, MN, 55804 or via phone: 218-726-4725 or via Fax: 218-726-4732, or via email: rsailstad*AT*arcnorthland.org

You can file a grievance in person or by mail, fax, or email.  If you need help filing a grievance, Rick Sailstad, Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201, Phone: 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html

Or

You can file a Human Rights complaint with the Minnesota Department of Human Rights at: The Freeman Building, 625 Robert Street North, Saint Paul, MN 55155. Phone: 651-539-1100, MN Relay: 711 or 1-800-627-3529, Toll Free: 1-800-657-3704, Fax: 651-296-9042, or Email: Info.MDHR@state.mn.us Complaint forms are available at: https://mn.gov/mdhr/intake/

Or

You can file a Human Rights complaint with: Human Rights Officer, City Hall, Room 407, 411 West First Street, Duluth, MN 55802, phone (218) 730-5291. Complaint forms are available at: http://www.duluthmn.gov/human-rights-office/complaint-form/

Language Assistance

English: ATTENTION: If you do not speak English, language assistance services, free of charge, are available to you. Call 1-218-726-4725

Español (Spanish): ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-218-726-4725

Hmoob (Hmong): Yog koj, los yog tej tus neeg uas koj pab ntawd, muaj lus nug txog MHS Health Wisconsin, koj muaj cai kom lawv muab cov ntshiab lus qhia uas tau muab sau ua koj hom lus pub dawb rau koj. Yog koj xav nrog ib tug neeg txhais lus tham, hu rau 1-218-726-4725

Somali: OGOW: Haddii aad ku hadasho Soomaali (Somali), adeegyada taageerada luqadda, oo bilaash ah, ayaad heli kartaa. Fadlan wac lambarka telefonka khadka bilaashka ee ku yaalla kaarkaaga aqoonsiga. Haddii aand xubin ka ahayn UHCr, wac 1-218-726-4725.

中文 (Chinese Mandarin):

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-218-726-4725

Deutsch (German):

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-218-726-4725

Mon-Khmer, Cambodian:

ប្រយ័ត្ន៖ បរើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, បសវាជំនួយខ្ននកភាសា បោយមិនគិត្ឈ្ន ួល គឺអាចមានសំរារ់រំបរ ើអ្នក។ ចូរ ទូរស័ព្ទ 1-218-726-4725

(cibarA:) ال عرب ية

متاحة لك مجانا 8024-935-877-1( رقم هاتف ً تنبيه: إذا كنت تتحدث اللغة العربية فإن خدمات المساعدة اللغوية . اتصل برقم الصم والبكم: 711.) Русский язык )

Russian(: ВНИМАНИЕ:

Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-218-726-4725

한국어 (Korean):

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-218-726-4725 번으로 전화해 주십시오.

Tiếng Việt (Vietnamese):

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1- 218-726-4725

ລາວ (Laotian):

ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-218-726-4725

Amharic:

ማማማማማ: ማማማማማማ ማማማ ማማማማ ማማማ ማማማማማ ማማማማ ማማማማማማ ማማማ ማማማማማማ ማማማማማማማማ ማማ ማማማማማ ማማማ ማማማማ 1-218-726-4725

Tagalog:

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-218-726-4725

Karen:

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Français (French):

ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-218-726-4725