Consultation Services for Community First Services and Supports (CFSS)


Arc Northland is excited to announce we now offer Consultation Services for Community First Services and Supports (CFSS). We will continue to offer PCA Choice Services to our valued clients throughout the transition.

Community First Services and Supports Program Information

CFSS is a Minnesota health care program that offers flexible options to meet the unique needs of people. CFSS allows people greater independence in their homes and communities. CFSS will replace personal care assistance (PCA) and the Consumer Support Grant (CSG).

Under CFSS, individuals will work with a Consultation Services Provider, like Arc Northland, to be able to choose between the Budget Model or Agency Model. Consultation Services Providers will provide education on their options and provide support in writing their service delivery plan.

Consultation Services for CFSS Frequently Asked Questions


PCA Choice Services

What are PCA services?

Personal Care Assistant (PCA) services help people with disabilities of all ages to live independently in the community or in their family home by assisting with activities of daily living, instrumental activities of daily living, health-related functions, and behavior supervision and intervention.

Who is eligible?

To be eligible for PCA services through Arc Northland, you or your family member must:

  • Be eligible for or receiving Medical Assistance (MA) insurance
  • Be able to make decisions about your own care or have a responsible party who can assist in directing cares and services
  • Have a screening assessment done by a county MN Choices screener

What is PCA Choice?

Under the PCA Choice option, more responsibility is shifted to the individual or family, and the PCA agency acts as the employer of record.

Click here to learn more about the PCA program in Minnesota.

For more information about Arc Northland’s PCA Choice program, please contact Jenny at (218) 726-4724.

Printable Documents

Related Websites

Holiday Pay

PCA Choice workers receive time and 1/2 pay for the following 8 holidays:

  • New Year’s Day
  • Martin Luther King Jr. Day
  • Memorial Day
  • Juneteenth
  • Fourth of July
  • Labor Day
  • Veteran’s Day
  • Thanksgiving

Electronic Visit Verification (EVV)

IMPORTANT NOTICE: EVV is now in effect as of September 1, 2024. DHS will begin enforcing EVV compliance.

The Arc Northland has transitioned to Pavillio, a software system designed to meet Minnesota’s EVV requirements in compliance with the 21st Century Cures Act. Pavillio will allow PCAs to capture real time services all through the app!

Log in to Pavillio Here

Arc Northland offers voluntary EVV Support Clinics to assist with our transition. Clinics are offered in person and virtually. You can find out more information under Upcoming Events. For any questions please contact Jenny Kempfert at (218) 726-4725 or jkempfert@arcnorthland.org

To view the presentation: Arc Northland’s Pavillio EVV Presentation

Join a support clinic: Zoom Link

To view the Policy: Arc Northland’s EVV Policy

Arc Northland offers a variety of services to help and support individuals and families with disabilities throughout Northeastern Minnesota.

We are successful in advocating for people with disabilities and their families because of the support of local businesses and community members.
Please consider making a contribution that will improve the future for people of all ages with disabilities throughout Northeastern Minnesota.

Need help? Let us know what questions you have and how we can help.